Most buyers start with a listing and a few questions, then want to know what happens between the first call and the day they drive out of the Kuils River yard. The order below is the one we follow in practice. Timings shift with the model, the paperwork and whether a trade-in is involved, so treat the dates as a working sequence rather than a fixed schedule.
Step 01
Shortlist and spec check
You send the models that fit your berths, transmission and licence code, and we confirm the figures that decide the build: body length, wheelbase, tare and GVM, fuel tank size, water and solar setup, fridge and gas fittings, tow bar rating and ground clearance. If a unit sits just over your licence limit or under your water needs for a long park stay, we say so here rather than at the yard.
Step 02
Walkaround video or yard slot
If you are travelling from outside Cape Town, we record a walkaround covering the interior, bed arrangement, washroom and kitchen block, plus the underside and tyres on 4x4 and bush camper builds. Otherwise you book a viewing slot and go through the coachbuilt, semi-integrated or panel van conversion in person. Bring your licence and, for a trade-in, the registration papers.
Step 03
Inspection and trade-in valuation
A mechanical check covers the engine, gearbox, brakes and habitation systems: gas lines, water pump, solar regulator and fridge on both 12 V and gas. Trade-ins and rental fleet units are assessed on the same day where possible. Expect the valuation to reflect service history, tyre condition and any damp readings in the body panels.
Step 04
Paperwork and fitment
Registration, licence code confirmation and finance documents run in parallel with any fitment you have asked for: tow bar, solar expansion, extra water tank or a bike rack on the rear garage. This is usually the longest stretch, and it is where a missing roadworthy certificate or an unresolved trade-in settlement will hold the handover back.
Step 05
Handover and first trip
On collection we walk through the water and gas systems, the fridge settings, the solar controller and the correct loading for your GVM, since a full water tank and a packed garage change how the unit handles on gravel. You leave with the service records and a contact for the first trip. If something reads wrong on the road, that is the number to use.
Most buyers start with a rough idea: two berths or four, code B or C1, tar roads or gravel. The steps below are how we narrow that down at the Kuils River yard, and what we need from you at each point so nothing stalls halfway.
Send the route you have in mind, how many sleep in the van, and whether you hold a code B or C1 licence. That single message rules out half the catalogue before we open it.
We reply with two or three units and their body length, wheelbase, tare and GVM, tank sizes, solar and water setup. If a layout looks close but the ground clearance is wrong for your roads, we say so.
Buyers travelling from Gauteng or further north usually ask for a walkaround clip first: interior, bed arrangement, washroom, kitchen block, fridge and gas fittings. Then we book a viewing slot.
At the yard you check the tow bar rating, tyre condition and habitation electrics yourself. Pre-owned and ex-rental fleet units get a longer look at seals, gas lines and the solar controller.
Trading in a campervan or off-road caravan? Bring the registration papers and service history. Licence code, weight and roadworthy status decide how long the transfer takes, not the sales talk.
We walk you through water filling, gas isolation and fridge settings on collection day. Anything you forget after that, the workshop is a phone call away.
Not sure which layout suits your route yet? Compare the current model and layout options or read how we handle builds and conversions before you commit to a viewing.
Once a model is shortlisted, the work moves to paperwork, inspection and handover. That sequence is the same whether you buy a coachbuilt unit, a semi-integrated tourer or a 4x4 bush camper. What changes is the detail: licence code, GVM, gas certificate and the condition of the water and solar setup. Below are the points buyers ask about most before they commit.
If you are still comparing layouts, start with the model and layout overview, then come back here when you are ready to move.
You get a set time, not a walk-in. That gives us room to open the garage, run the fridge and gas, and let you sit in the dinette with the bed made up. Bring your licence and a tape measure if you are checking garage height for bikes.
For buyers outside Cape Town we film the body, wheelbase, tyres, roof solar panel and the washroom in one take. It is not a polished clip. It is there so you can rule a unit in or out before booking flights or a long drive.
Tare, GVM, fuel tank, fresh and grey water, fridge size and tow bar rating are confirmed on the vehicle, not copied from a brochure. If a figure has changed since listing, you hear it before you sign anything.
A 3 500 kg semi-integrated runs on code B. Heavier coachbuilts and expedition builds need C1, and a tow bar rated at 2 000 kg changes what you can legally pull. We flag this at the start, not at handover.
Hob, fridge, geyser and gas fittings are checked and the certificate issued where required. Water tanks are filled and drained, and the solar and dual battery setup is measured under load rather than assumed to work.
Rental fleet returns and trade-ins are listed in their own section with their service history and known wear. Expect higher mileage and cosmetic marks, and a shorter list of extras than a new unit.
Questions about a specific step or a unit already on your shortlist? Reach the yard directly.