Assistance

How to reach us, and how fast we answer

Most questions about a motorhome come down to a handful of things: whether a layout suits your family, what a specific unit weighs on the road, or whether a viewing at the Kuils River yard can be squeezed in before a weekend trip. You do not need to fill in a long form to get an answer. Pick the channel that matches what you need, and we will point you to the right person.

Phone during yard hours

Best for viewing slots, walkaround videos and quick spec checks on a unit you have already seen listed. If the line is busy, leave a short message with the model name and we call back the same working day.

+27(57)0731344

Email with the details

Send the listing name, your berth and licence requirements, and whether you are trading in a current vehicle. Written enquiries get a reply within one working day, usually with photos or a short clip attached.

info@latitudemotorhomes.com

Visit the yard

Walk the interior, open the garage, check ground clearance yourself. Appointments keep the queue short, so book a slot before you drive out.

42061 Kyle Mills
Erasmusland, EC 1122

Not sure which channel fits? The contact page lists the full set of options, including trade-in and rental fleet enquiries.

Reaching the right person the first time

Most assistance requests stall because they land in the wrong inbox. If you are asking about a specific listing, quote the stock reference from the catalogue page. If you need help reading a spec sheet, say which figure is unclear: tare, GVM, tow bar rating or licence code. That one line saves a day of back and forth.

Yard and office

42061 Kyle Mills
Erasmusland, EC 1122

Walk-ins are welcome, but a booked slot means a unit is pulled out and unhooked before you arrive.

Phone

+27(57)0731344

Best for quick questions on availability, viewing times and whether a unit is still on the floor.

Email

info@latitudemotorhomes.com

Use this for walkaround video requests, spec clarifications and trade-in photos with the registration and odometer reading.

When we are around

Monday to Friday: 08:00 to 17:00

Saturday: 09:00 to 13:00, viewings by appointment

Sunday and public holidays: closed

If you are driving in from outside Cape Town, call ahead the day before. Units in the pre-owned and rental fleet sections move between the yard and storage, and we would rather tell you that now than have you arrive to an empty bay.

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